Questions about your account, a deal, or anything else in Spot? We're here — reach us directly and we'll get back to you.
What is Spot?
Spot is a members' network for Cape Town — it helps you discover exclusive deals and experiences at the city's best restaurants, bars, wellness studios and hidden gems. Find a deal, claim it in the app, and show your code at the venue.
How do I claim a deal?
Open a deal in the app and tap Claim. You'll get a QR code (and a backup code) in your profile. Show it at the venue and they'll scan it to redeem.
How do I sign in?
You can sign in with Sign in with Apple, Google, or your email and password. If you're having trouble signing in, email us and we'll help.
How do I delete my account?
You can delete your account at any time in the app: go to your Profile, then choose Delete Account. This permanently removes your account and associated data. If you'd prefer we do it for you, email us from your account's email address and we'll take care of it.
I'm a business — how do I list on Spot?
We'd love to have you. Email us at sashabenatar@icloud.com and we'll get your venue set up with a listing.
I need help with something else
No problem — email us at sashabenatar@icloud.com with the details and we'll sort it out as quickly as we can.